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    Dec 13
    4

    Generating sales through outstanding customer service

    Posted by Chloé Lomas | Customer Service, Customer Support, Sales Channels, Sales Strategy | No Comments
    Good customer service translates into better sales.

    The link between good customer service and sales is clear. Having a strong customer service channel lays the groundwork for your business to make sales.

    Read More
    Oct 27
    8

    Caring for your customer relationships

    Posted by Chloé Lomas | Customer Service, Customer Support, Marketing Management | No Comments
    Creating a good customer experience is a lot like caring for a romantic relationship.

    To maintain good customer relationships you need to romance your target audience. This involves consistent communication, personalised interactions and beyond.

    Read More
    Jul 25
    1

    AUT Shadow a Leader Day 2016

    Posted by Chloé Lomas | Company News | No Comments
    Shadow a leader AUT - Leading Edge NZ

      Leading Edge NZ was selected by AUT University to have two students shadow our business leaders for one day. AUT student, Gabrielle, and Takapuna High School student, Jack, joined…

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    Jun 16
    3

    Salesforce APAC – Service Excellence Breakfast

    Posted by Chloé Lomas | Company News | No Comments
    Salesforce APAC – Service Excellence Breakfast

    Thursday 16th June, 2016. Leading Edge NZ was invited to feature as a exemplary service experience customer at the Salesforce APAC Service Excellence Breakfast in Auckland.  

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    Jun 09
    1

    2016 AUT Excellence in Business Awards – Finalist

    Posted by Chloé Lomas | Company News | No Comments
    AUT Excellence in Business Awards 2016

    Thursday 9 June 2016 Leading Edge NZ selected as finalist in AUT Excellence in Business Support Awards Leading Edge NZ has been selected as a finalist in the 2016 AUT…

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    Dec 09
    6

    A fresh approach to new Retail Store – New Plymouth

    Posted by Chloé Lomas | Customer Service, Customer Support | No Comments
    Spark New Plymouth New Store

    Our new Spark Retail Store introduces a new customer experience in New Plymouth! The New Plymouth retail store has introduced a new engaging and interactive experience for all our Spark…

    Read More
    Sep 25
    4

    Finalist in IBM Kenexa Best Workplaces 2015

    Posted by Chloé Lomas | Company News | No Comments
    kenexa-finalist-2015-colour

    Leading Edge NZ named as a Finalist in the 2015 IBM Kenexa Best Workplaces. This is the third consecutive year that Leading Edge are officially recognised for their achievement in…

    Read More
    Sep 25
    5

    IBM announces finalists for NZ’s Best Workplaces 2015

    Posted by Chloé Lomas | Company News | No Comments

    IBM Press Release:  Auckland, New Zealand – 25 Sep 2015: IBM Kenexa (NYSE: IBM) today announced the finalists of its annual Best Workplaces Survey and Awards, New Zealand’s largest and…

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    Sep 20
    4

    What is it like working at Leading Edge?

    Posted by Chloé Lomas | Company News | No Comments

    Sep 08
    4

    Our store takes Retail Professional award of the year!

    Posted by Chloé Lomas | Company News | No Comments
    RunnerUpTwo

    Our very own Rebekah Coulter from our Spark Moorhouse Ave Store takes Retail Professional of the year for Upper South Island at the 2015 Top Shop Awards.  

    Read More
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